The Incremental Change Management Maturity Model (ICM3)

Simple Standards

All projects have the core document set and the information from the document set is visible as a collective at a central management point (e.g. PMO).  The documents are not exhaustive but achieve a basic, agreed level of detail.

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CHARTER

CHARTER

Outlining the why, what, when, how, and how much of the work.

PLAN

PLAN

A list of activities, estimated duration and the people or roles required for delivery

BUDGET

BUDGET

An estimate of the overall financial cost to deliver the work

RISK ASSESSMENT

RISK ASSESSMENT

A document identifying the risks associated with delivery of the project.

Are you really at the Simple Standards Stage? 

Complete the Change Readiness Survey. Find out what stage of maturity your team has achieved and strategies to grow to the next stage.

Common Practice

All projects have the core document set, are in one consistent format, and produce additional documents deemed necessary by the organisation. At this level of maturity, the level of detail within each of the documents is more comprehensive than at the ‘Simple Standards’ level. Additionally, the process and accountabilities related to the documents is documented and accessible to participants in the process Regular reporting is produced at the individual project level Regular reporting is produced for collections of projects

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CHARTER

CHARTER

Outlining the why, what, when, how, and how much of the work.

PLAN

PLAN

A list of activities, estimated duration and the people or roles required for delivery

BUDGET

BUDGET

An estimate of the overall financial cost to deliver the work

RISK ASSESSMENT

RISK ASSESSMENT

A document identifying the risks associated with delivery of the project.

Are you really at the Common Practice Stage? 

Complete the Change Readiness Survey. Find out what stage of maturity your team has achieved and strategies to grow to the next stage.

Best Practice

Your organisation consistently demonstrates all of the features and behaviours associated with Better Practice.  You are now ready to engage with more complex maturity models.

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CHARTER

CHARTER

Outlining the why, what, when, how, and how much of the work.

PLAN

PLAN

A list of activities, estimated duration and the people or roles required for delivery

BUDGET

BUDGET

An estimate of the overall financial cost to deliver the work

Are you really ready to invest in Best Practice activities? 

Complete the Change Readiness Survey. Find out what stage of maturity your team has achieved and strategies to grow to the next stage.

Better Practice

All projects meet Common Practice standards plus
Semi automation of reports for key performance indicators (minimal set, as agreed by the organisation) is available and is consistently achieve within agreed timeframes

A central management and reporting tool is in place and achieves strong compliance metrics

UTILISATION

UTILISATION

The people who are supposed to use it, use it regularly.

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PROFICIENCY

PROFICIENCY

The users know how to use the tool confidently and comprehensively.

ON-SCHEDULE COMPLIANCE

ON-SCHEDULE COMPLIANCE

The users consistently meet reporting and input deadlines.

Are you really at the Better Practice Stage?  

Complete the Change Readiness Survey. Find out what stage of maturity your team has achieved and strategies to grow to the next stage.